You have 30 days to return products sold by Digitec Galaxus and 14 days to return items sold by third parties after receipt. You can register returns in your customer account.
Here’s how to get your money back:
- If you return an item to one of our stores, we’ll credit your customer account straight away. You can use that credit to buy a new product or ask for it to be refunded.
- If you return an item by post, we’ll credit your customer account within 5 working days. You can either use the credit for a new order or you can transfer the credit to a bank account of your choice.
For more information, see our warranty policy and our terms and conditions