You have 30 days to return products sold by Digitec Galaxus and 14 days to return items sold by third parties after receipt. You can register returns in your customer account.
Here’s how to get your money back:
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Due to legal regulations, returning products to our stores isn’t possible at the moment. Please send products by post.
- If you return an item by post, we’ll credit your customer account within 5 working days. You can either use the credit for a new order or you can transfer the credit to a bank account of your choice.
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Further information to the return process and refund value are described in How do I get a refund.
For more information, see our warranty policy and our terms and conditions