Here’s how to get your money back:
Due to legal regulations, returning products to our stores isn’t possible at the moment. Please send products by post.
- If you return an item by post, we’ll credit your customer account within 5 working days. You can either use the credit for a new order or you can transfer the credit to a bank account of your choice.
Further information to the return process and refund value are described in How do I get a refund.