As soon as your parcel has been handed over to the swiss post, you'll get an automated confirmation email.
In there, you’ll find your shipment number, which is what you need to track your delivery via www.post.ch. Smaller items may be sent through letter post. Those type of deliveries can unfortunately not be tracked and usually take up to 2-3 days longer than a normal delivery.
Alternatively, you can find your shipment number in the order overview in your Digitec Galaxus account.
If you didn’t receive your order or you got the wrong order, please see «I didn’t get what I ordered – what do I do now?»
If the items were damaged when they arrived, see «What do I do if a product was damaged in delivery».