We provide free delivery as standard on all products and orders within Switzerland and Liechtenstein. But we also offer a range of additional delivery services:
Free delivery in Switzerland and Liechtenstein
As a general rule, all orders for Switzerland and Lichtenstein are sent free of charge. Products dispatched from our warehouse are sent with Swiss Post. If your product is coming from our distributors, partner shops or direct delivery, other service providers might be used.
Order by 5 p.m. today, get it tomorrow
When you order and pay by 5 p.m. and the product is in our warehouse, you’ll usually get it the following working day. That’s as long as you don’t choose to pay by invoice. You can find more information on the status of your order in your user account under «Orders».
Free Saturday delivery
Even if you order by 5 p.m. on Friday, you’ll get your order on Saturday, providing we have enough stock in our warehouse. You can see the availability of each product in real time. For private customers, Saturday delivery is offered as standard. And for business customers it is automatically deactivated. If you decide you don’t want your parcel to arrive on a Saturday, you can deactivate this option while you’re ordering. Bulky deliveries (larger than parcel post) can’t be delivered on Saturdays.
Palettes and bulky items over 30 kg
Heavy items are delivered by a specialist company on palettes. They will give you a call in advance to arrange a convenient time to deliver. If they can’t get you on the phone, they’ll send you an e-mail, asking you to get in touch. For hard-to-access addresses, our delivery company takes palettes to the nearest location (e.g. lower station of mountain railway). Then, a specialist company takes over from them to deliver to your home address. You don’t have to pay any extra for this service.
Delivery to point of use
Free delivery is usually just to the kerbside. For 59 CHF, you can get a 30 kg palette or bulky product delivered to the spot where you need to use it.
Installation and assembly
Do you want us to unbox and install your product when we deliver it? Consider it done. There is often a surcharge for installing devices and large appliances.