You'll find an overview of your orders under «Orders» in your user account.
For more information about an order, click on the order in question and you’ll see a detailed view.
- That’s where you can cancel individual products or order them again.
- Initiate the return of a product.
- Activate free partial delivery for your order.
You can check your invoices at any time by going to «Invoices» in your user account. This only applies to orders for which you chose to pay by invoice.
Sales receipts and warranty certificates
All sales receipts and warranty certificates are saved in the «Orders» section of your customer account. Click on each order for a detailed view. You won't find any paper invoices in the parcel or envelope for environmental reasons, but you can always look them up in your customer account.