If you can't choose Collection from the delivery options, it's probably because your product or order is:
- a large appliance over 30 kg
- or it's classed as a dangerous or poisonous good, for instance detergents or strong cleaning products.
- Products delivered by Digitec Galaxus or third party suppliers
If a product can’t be collected from one of our stores, we make sure to include that information in the product overview:
That's why you won't be able to choose the Collection option at the checkout if you have one of these products in your cart.