Unfortunately, some items are stored in warehouses and can’t be delivered directly to our stores. That’s why you’ll find that for certain products you can’t select the pick-up option from our stores or PickMup locations.
Big and heavy items
You can’t collect large appliances (such as big TVs, washing machines or fridges) and items over 30 kg from our stores. Find out more about getting heavy items delivered.
You’ll know if a product can be collected from one of our stores before you even put it in your cart. We list this information along with the availability. We also make it clear during the check-out process.