How do I delete individual items from an order or cancel a whole order?

Did you order the wrong thing? Or maybe you’ve just changed your mind. Don’t worry, it happens. And there’s a quick and easy way to cancel as long as the order hasn’t been dispatched. Here’s how:

1. Select «Orders» from the menu in your Digitec Galaxus AG account.
2. Choose the order you want to amend.
3. Open the «Products» section in the order overview.
4. Click the «Delete» button.

If you can’t see the «Delete» button, please get in touch with our customer service team using the contact form.