Payment

Payment

• What payment methods do you accept?
• How can I alter my payment method?
• Can I pay for my order in instalments?
• My credit card / PayPal payment keeps cancelling

Invoice

• Where can I find the invoice for my order?
• How do I pay by invoice?
• Why did I get a payment reminder when I’ve already paid?
• How can companies pay by invoice?
• How can I increase my credit limit?
• Can I change the billing address retrospectively?

Vouchers and credit notes

• Information about gift vouchers
• How do I redeem a voucher?
• Where can I find my vouchers and see how much credit I have?
• How do I redeem a voucher or credit note after I’ve placed an order?

Credit Notes

• How do I get a refund?
• How do I redeem a credit note?