Payment

Payment

• What payment methods do you accept?
• How can I alter my payment method?
• Can I pay for my order in instalments?
• My credit card/PayPal/TWINT payment keeps cancelling
• Will I get my order quicker if I send in proof of payment?
• How do I apply for a VAT exemption on my order?

Invoice

• How do I pay by invoice?
• Where can I find the invoice for my order?
• Why can't I pay by invoice?
• How can I increase my credit limit?
• Why did I get a payment reminder when I’ve already paid?
• Can I change the billing address retrospectively?

Vouchers and credit notes

• Information about gift vouchers
• How do I redeem a voucher?
• Where can I find my vouchers and see how much credit I have?