Payment

Payment

• How can I pay?
• Can I pay for my order in instalments?
• My credit card or PayPal payment isn’t going through. What should I do?
• How can I alter my payment method?
• How can I increase my credit limit?

Invoice

• Where can I find the invoice for my order?
• Why have I received several invoices for one order?
• Can I change the billing address retrospectively?
• How do I pay by invoice?
• How can companies pay by invoice?

Credit Notes

• How do I get a refund?
• How do I redeem a credit note on an order?
• Where can I find my credit notes?
• Can I redeem a credit note on an order I've already placed?

Reminder

• I need to extend the payment deadline
• I have received a reminder even though I paid for my order

Vouchers

• How do I redeem a voucher?
• How do I redeem a voucher or credit note after I’ve placed an order?
• Gift vouchers