Customer account

My account

• What do gamification and levels mean?
• I have several user accounts. Can I merge them?
• Where can I find my orders, invoices and receips?
• How do I create a customer account?
• How can I switch notifications on and off?
• How do I unsubscribe from the newsletter?

Access to customer account

• How can I reset my password?
• How can I update my details?
• How can we create a new user?
• How can I delete my account?
• When I tried to log in I got an access denied notification – what should I do?
• How can I activate or deactivate two-factor authentication (2FA)?