When do i receive my order?
How do I delete individual items from an order or cancel a whole order?
Offers from third parties
How do I change my delivery address or billing address?
Why is there an extra charge for small orders?
How do I arrange partial delivery?
How do you deliver heavy or bulky products?
10 Questions about flash delivery
Do you also deliver abroad?
Where can I collect my order?
How long will you hold my order for in store?
Can someone else collect our order?
Why can’t I collect all my items from the store?
What is PickMup?
Wrong deliveries & transport damages
What do I do if my item was damaged in transit?
I didn’t get what I ordered – what do I do now?
Installing white goods and other appliances
Delivery of large appliances to point of use